The agent answers from configured knowledge, captures missing details, and escalates when a human should decide.
BLKWV
AI receptionist for local service businesses
AI Front Desk for SMBs.
Stop losing leads while your team is busy. BLKWV FrontDesk AI answers website visitors, captures service and contact details, requests appointments, and notifies the owner with a traceable conversation.
<15 minSetup target
<5 secReply target
5-10 SMBsFirst beta
The problem
Customers do not wait for a callback.
Service leads often arrive while the team is working, on a call, or after hours. The MVP focuses on one job: turn that visitor into a qualified lead or appointment request before they leave.
How it works
Website to lead to appointment request.
1Configure services and rules
2Install one website script
3Qualify visitors 24/7
4Route leads, appointments, and handoffs
SMB templates
Built for local teams that answer leads and schedule services.
The agent answers from configured knowledge, captures missing details, and escalates when a human should decide.
The agent answers from configured knowledge, captures missing details, and escalates when a human should decide.
The agent answers from configured knowledge, captures missing details, and escalates when a human should decide.
The agent answers from configured knowledge, captures missing details, and escalates when a human should decide.
Pricing hypothesis
Simple monthly plans for fast validation.
Starter
$99/mo
Core web chat, knowledge base, scheduling, CRM, and internal BI agent.
- 2,500 credits
- Web chat, email, Telegram
- Calendar + CRM
- Internal operator
Pro
$249/mo
Premium messaging channels and removable Intakera branding.
- 10,000 credits
- WhatsApp, Instagram, Messenger
- Remove branding
- Lower overage
Business
$599/mo
Higher volume, SMS, customer SSO, and concierge setup included.
- 30,000 credits
- SMS channel
- Customer SSO
- Setup concierge included
FeatureStarterProBusinessEnterprise
Users / seatsUnlimitedUnlimitedUnlimitedUnlimited
Core agent, KB, CRM, calendarIncludedIncludedIncludedIncluded
Web chat, email, TelegramIncludedIncludedIncludedIncluded
WhatsApp, Instagram, Messenger-IncludedIncludedIncluded
SMS--IncludedIncluded
Remove branding-IncludedIncludedIncluded
Customer SSO--IncludedIncluded
Multi-workspace---Included
Setup concierge$499 setup add-on for Starter/Pro. Included in Business and Enterprise.
FAQ
Controlled answers, not a generic chatbot.
Will it invent prices?
No. If a price is not configured, it asks for review by the business.
Can it book real appointments?
The MVP starts with appointment requests and Google Calendar slots once calendar access is connected.
What happens when the customer needs a human?
The agent captures context, marks a handoff, and notifies the owner with transcript and next action.